Company Response Review Report Review
Domestic Auto Transport - Review 2 - No Rebate.

Kesavan Elangovan Submitted this review about Domestic Auto Transport
Review made Live: 5/10/2010 2:19:00 PM
>> Date: 1/18/2010 2:03:00 AM
I took a quite a lot of time for me to get Domestic Auto transport narrowed to ship my car across the country. The factors led me to choose Domestic are... Good Reviews, Knowledge and Patience of Holly in explaining me all about the car shipping details and of course Domestic gave me the best quote among every other transport companies.

I would definitely work/recommend Holly & Domestic Auto Transport for any car shipping.

>> Date 05/10/2010

Well, it's been 4 months now from the time I have shipped the car from California to Michigan. I have no regrets for choosing Domestic Auto Transport. Holly was helpful in explaining me the process, Car came safe and sound.

Please find the mail below - when I submitted my order.
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Thank you for choosing Domestic Auto Transport in assisting you with your vehicle relocation. It was a great pleasure doing business with you.

To receive your $50 rebate just click on the link below and follow the instructions (it only takes a few minutes to complete). Please don’t forget to put MY NAME in the subject line when you are posting your FIVE STAR REVIEW!
ORDER #381682 COST $875
http://domesticautotransport.com/auto-transport-rebates.aspx
Please do not check the box asking if you have been or will be paid for this review as this is strictly a rebate
Thank you again for using Domestic Auto Transport.
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Am being following up the agent once in 2 weeks, everytime I get the response "Check is ready", "Your check is top of the list, which is to be sent out this week". Well, but last month I stopped receiving any mails or didn't get my rebate.

Everything apart being helpful, I would have really recommended them again If they had been honest.

Thanks,
Kesavan.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Michigan
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
381682
Quote or Order Cost:
$875

Company Response
terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 5/10/2010 8:02:00 PM
Kesavan.....I understand your frustrations and I greatly apologize your rebate has not been received yet. We relay information regarding the rebates to you from the department who handles the them and we understand there were some issues with a handful of rebates that never went out. We have taken this directly to the general manager of the company to follow through today and get it mailed immediately. Thank you for letting us know it has not been received yet. Malia/Sales Manager 360-834-6013