If our rebate program was a SCAM our pages would be full of 0 STARS!December 3, 2009 was the last time we heard from you and since our rebates are generated from our accounting department we had no idea you had not received yours. If a customer has not received their check, they call! Why didn't you call us? Accounting will be tracking the check we sent to you and a replacement check will be sent out immediately. And as far as so called false promises......just wanted to remind you of the wonderful review you placed after we shipped your car in November. I would hate to think our future customers would question our integrity. *****MALIA, Sales Manager***** Poster: Kumar Sundaresan Date: 11/16/2009 11:19:00 PM Reviewed: Domestic Auto Transport Subject: Outstanding Customer Service and Timely Delivery Review: The moment I decided to transport my Mercedes Benz from Virginia to California, first I went to BBB to do a search. There I read a lot of scary stories about many transport companies and how they rip off people. I was really concerned. Then I dug deeper and after reading a lot of reviews, I narrowed down my search and contacted 3 companies. Out of them, Domestic AT gave me the best quote. I called them couple of times to make sure there is some one there to answer my questions, and Holly was always there and my call was always picked up within 2nd ring. Also, holly responds to emails very fast and keeps me up to date. Then I knew I was with a good company. The car got picked up real fast, and got delivered to me 2 days early. I was pleasantly surprised. I really appreciate the responsiveness and efficiency of Domestic Auto Transport, and I would highly recommend to anyone. I plan to use them again. Keep up the good work Holly. Thanks a million. Kumar S