Company Response Review Report Review
Good

Preetham Submitted this review about Domestic Auto Transport
Review made Live: 2/27/2013 11:59:00 PM
The overall service was good but not excellent. I was given 1 to 10 business days time for my vehicle to be picked up, it was picked up in 5 days and delivered on time which is the best part. But there are two things which I was not satisfied during my experience.

1. The quote which was given to me initially was $724 but finally they billed me with $830.
2. There was no proper communication between the dispatcher (Domestic Auto Transport) and the carrier. I did not get proper status update of my vehicle when it was in transit after it was picked up by the carrier. And, there was no way I could track it online.
Shipment Details
Origin State:
Illinois
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3000019
Quote or Order Cost:
$830

Company Response
Terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 2/28/2013 12:23:00 PM
****Jennifer 360-834-6013 jennifer@domesticautotransport.com***** Preetham, I am really sorry you did not feel you had a 5 star service. I am glad that the pick up and del was fast. As far as the price keep in mind they are only quoted prices. As far as tracking the vehicle I did provide you with the carriers name and number in case you wanted to check on the status. I do thank you for working with me and Domestic. Please let me know if you have any further questions or concerns.