Company Response Review Report Review
It all worked out in the end

Ellen Wang Submitted this review about Domestic Auto Transport
Review made Live: 7/18/2011 12:55:00 AM
I was very anxious about shipping my two vehicles across country after reading all the reviews. We had a narrow time window for pickup. After speaking multiple times with Darlene, I was assured that my cars would be taken care of. But then it was four days until pickup and I had not heard from her. I found out she no longer was working with Domestic Auto Transport, which explained why she had not contacted me. But I expected someone would have picked up her orders. We ended up calling several times, and finally had Lori take care of us in the end. She was excellent and we had everything booked and taken care of in one day. It all worked out in the end, but it was nerve-wracking to not have things settled until 3 days before pickup. Unfortunately, I think that is the way things are handled for car shipments.
Shipment Details
Origin State:
South Carolina
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3932745
Quote or Order Cost:
$2333

Company Response
terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 7/19/2011 10:53:00 AM
If you are looking for GREAT customer service please contact Lori at Domestic Auto Transport at 360-834-6013 or at lori@domesticautotransport.com - Thank you for the wonderful review! If you ever need assistance with a transport or know of anyone who may- Please send them my way. It would be my pleasure to assist in the transport of vehicles motorcycles boats SUV and Trucks- I wouldn't miss an opportunity to work with great customers! Thank you again Lori M.