Hard to evaluate

Alison Horton Submitted this review about Domestic Auto Transport
Review made Live: 7/7/2011 10:58:00 AM
I've never shipped a vehicle before so I don't really have anything to compare it to.

It seemed to take a long time, weeks to nail down a driver. The first driver wanted more money, this seemed like a scam. I thought I read something about matching quotes but if you list it with another carrier, no driver will accept it so you can't match quotes.

Heather was great and very understanding while I was melting down. That was really helpful.

The driver I did finally get was great. He arrived a day early and was nearby a day before that. If I could've gotten there, I could've picked out up 2 days early.

Company Response
terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 7/7/2011 7:37:00 PM
Thank you Alison, for your review. Unfortunately some things we can't control(i.e., carriers cancelling and mechanical delays etc) but what we do behind the scenes, to umbrella our customer, to manage the daily obstacles and go to bat for our customers to do what is right, fair and honest. I'm grateful to bring you a little ray of hope and sunshine in the midst of a stormy day. Yours is a rainbow of success. You’re a trooper! Thank you for trusting me to get the job done. An efficient carrier goes a long ways to ensure DAT's promise to deliver great customer service no matter what! I look forward to your future business and referrals, Blessings my new friend in Berkley! :)