Company Response Review Report Review
Overcharge

terry trovato Submitted this review about Direct Connect Auto Transport
Review made Live: 4/12/2012 10:11:00 AM
I used this company in Feb 2012 to move my car from West Palm Beach to Orlando cost 280.00.
A little pricey as compared to other companies but decided to go with Direct auto connect.
The Thansaction and move went well. In Aprill I needed car moved back from Orlando to West palm Beach. I called to scheduale the move. I was quoted 330.00 for the same move. I questioned to
the 50.00 increase. Comments: All the snow birds are moving north. Gas prices etc.
Here is the quote I recieved on 4/12: " This is a dishonest Company"


As a reminder, the price quote to ship your 2005 honda civic on Open carrier from Orlando, FL to West Palm Beach, FL is $280.

If you have any questions, don't hesitate to call us at 877-668-3227, or email kimberly@directconnectauto.com.



We are here to answer your questions from 8am to 5pm Pacific Time. We look forward to hearing from you.

Sincerely,

Kimberly Lunsman
Direct Connect Auto Shippers, Inc
877-668-3227
kimberly@directconnectauto.com
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
61393-xg
Quote or Order Cost:
$330

Company Response
Direct Connect Auto Transport from Direct Connect Auto Transport Submitted this response.
Response Date: 4/18/2012 2:04:00 PM
We quoted yo the new rate to ship your car and you were happy with it and not only that you signed off on it as well. We picked up your car on the same day you booked it and delivered it the same day as well. I thought we did a remarkable job on your move. I would like to thank you for your repeat business and look forward to assisting you on the next one. Kimberly 877-668-3227