Review

Abraham Submitted this review about Direct Auto Transport Inc.
Review made Live: 2/28/2011 12:21:00 PM
Do not use this company ever.I waited 2 months for them to deliver my truck,and they failed to do that,and when I called to cancel the order after 2 months,they refused to refund the $200.00
deposit. The $200.00 deposit was for a service,the service was never made,and still they didn't
give it back.So they charged me $200.00 for nothing.
Do not fall in their trap.

Abraham - California

Company Response
Jim Winters from Direct Auto Transport Inc. Submitted this response.
Response Date: 2/28/2011 12:52:00 PM
Abraham has failed to mention some interesting information. This "truck" is a 10,000# Ice cream truck 10' tall and 14' in length. Full with freezers and propane tanks. Neither the seller or the buyer would, or could, give us any details on the vehicle when booking, we gleamed some info after weeks of phone calls. We had the vehicle posted with a #2300.00 COD, and dispatched it to a carrier aprox. 16 days after we booked it. The driver went out for pick up and spent 1 hr measuring and trying to figure out what to do, that's how we know the dimensions now. It turns out there was no way he could fit it on his rig. Out dispatcher worked her but off on this one, because no one on either end wanted to lift a finger to see what he was actually purchasing. Our contract that Abraham signed, has provisions for such instances, including a "Dry-run" fee of $100.00 for the driver, we did not enforce.