transport company

damien grant Submitted this review about Dependable Auto Movers
Review made Live: 6/24/2008 7:18:00 AM
the transport company fail to tell me their truck broke down. i was forced to pickup my car at 230am about 90exits from delivery point and had to reschedule my flight.

Company Response
Sarah from Dependable Auto Movers Submitted this response.
Response Date: 6/24/2008 10:09:00 AM
We are so sorry for the inconvenience to our customer. This is the first that we have heard of any problems. We knew that the customer needed the vehicle to be picked up on 5/28/08 only. That was arranged with US Transporters. We were unaware of a truck breakdown. We always tell our customers that they are not required to receive their vehicle in the middle of the night. Rest assured we will be making some phone calls to get to the bottom of this situation. Please feel free to give us a holler if you have any questions. Thanks!!!