I placed an order with Dash on 12/1/06 to transport my daughter's car from San Diego to Chicago for which I am paying $669 and they gave me a pickup window of 12/19 to 12/22. Then they said it would 12/26 "for sure." This kept going on and on and on and finally they got someone to pick up the car on 1/11/07. Steve said he would refund me $50 back to my credit card. They hired this company called Motorcade with a driver named Victor. Victor told me we would have the car at our door in 8-10 days. Then I called him and he said "this weekend" meaning 1/20 or 1/21. Then he called on 1/21 and said "Monday night or Tuesday morning." I called him Tuesday afternoon and he said "tomorrow, for sure." OK, tomorrow is here and still no car. A total of 37 days have elapsed since 12/19, the first day in the pickup window. Victor's "8-10 days" estimate has now turned into 14 and still no car. Steve Knapp promised me a $50 credit back to my account--never got it, and by the way, I think I deserve a hell of lot more than a measly $50 refund at this point! Also, Dash never called back when they said they would call back and Victor is a lying scum. He has given me excuses such as "bad weather" and "the truck stop lost my credit card." So, never, never, never use Dash or Motorcade.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Illinois
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
KNAPP
Quote or Order Cost:
$669
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