damage to car

Daniel Submitted this review about DIY Transport Inc.
Review made Live: 8/1/2015 11:20:00 AM
DO NOT use this company.

Don't let DIY Transport fool you... They will be very responsive and friendly when booking the move. In fact, they were completely on time and efficient during that communication and the associated logistics. However, when things go wrong, they fall off of the map. They have given me the run-around for the past 2.5 months regarding damage that was done to my car during transport from NC to TX. I have invested hours and hours of time talking, emailing, getting insurance quotes, etc. only to have them stop returning my emails or calls. I repeat, DO NOT use this company. My contacts during this transaction were Gail in Sales and Anthony, their head of "customer service". Cost was about 875$ for the move and over 500$ for the damage.