Review Report Review
ebay car from New Cumberland Pa to Ohio

Brian Submitted this review about Crowley Auto Transport
Review made Live: 12/17/2009 2:44:00 AM
There were other bids that were lower, but they were realistic. I was flexible on the pickup time. The car got here in the rain at about midnight, which was fine except the car had a small crack in the windshield that I was not able to spot in the dark and rain. The shipper, Ahmed at ABC transport was very good talking. He promised to send a check to repair the crack right away. After 3 weeks of promised, Edward at Crowley located the isurance company who came out to take an estimate only to say that it was not ABC who carried it, but A and M from Fischers Indiana.
This sub-brokering was not what I expected and also a surprise to Edward and John Massiello.

I contacted the car dealer, DD auto sales in New Cumberland, who vehemently denied any crack. There was no apparent crack in their online pictures, but it is less than about 1/3 an inch at most. Since they did not describe the car well, I found the original owner from the title and he insisted he woud have known any size crack and there was none.

If Ahmed at ABC would have told me I signed for the car in good condition, that would be another story but he promise 3 times to send a check and then stopped taking my calls. It was good that Crowley stepped up and offered to make good on the windshield. They made only 50 dollars on the bid but still wanted to please the customer.

Thank you Ahmed and Edward for your customer service. I would use them again.
Shipment Details
Origin State:
Pennsylvania
Pickup:
On Time
Destination State:
Ohio
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5663bw
Quote or Order Cost:
$300

Car Condition
  • Vehicle was damaged