Review Report Review
Would use them everytime.

Johnathan C Submitted this review about Cross Country Auto Transport
Review made Live: 6/26/2008 7:06:00 AM
Debbie from Cross Country Auto Transport is amazing to work with. I received a quote from her within a day. The quote was the lowest I had equaling another company's, $575. It took me a week to decide due to recently having a baby. By that time Debbie informed me that her rate had to go up due to the rising cost of gas to $650. The other company said the same thing but didn't offer as much personal and instant communication as Debbie did. I asked Debbie what they could do for me, and she decided to lower the cost of the deposit to $75 making the total price $625.

I went with Cross Country Auto Transport, relying on the "bending over backwards" service Debbie offered. As I waited for my vehicle to be picked up within the 2 day window of the requested date, and take 5-7 days of travel for delivery, I received a phone call the day after I requested the car to be picked up. It was the driver informing me that he would be to the destination that night!!! I couldn't believe it. Later that evening the driver informed me, with complete honesty, that he had a long night and would do everything he could to still make it. I let him know that it was no big deal and to take it easy and I would see him in the morning. The car arrived in the condition I left it in, and the driver was very thankful I didn't add alot of pressure on him. I told him, "Hey, I was expecting the car 3 or 4 days from now."

The driver charged me the agreed upon remaining amount ($550) and we parted ways. I would definetly use Cross Country Auto Transport again... especially with Debbie as my agent.
Shipment Details
Origin State:
Oklahoma
Pickup:
On Time
Destination State:
New York
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1476688
Quote or Order Cost:
$625