LACK OF SERVICE

HAROLD B. LONG Submitted this review about Countrywide Auto Transport(CA)
Review made Live: 12/17/2007 1:40:00 PM
this company has wound up being a nightmare,they will not pick up the car and it's been a month..the trucking company says that they can't even get them to send the proper paperwork,so they can pick up the car..they driver's refered to them as "that bunch of jerks"and called them a lot of other things i won't repeat..they not only screw the customers ,they are doing the same to the truckers

Company Response
cwat from Countrywide Auto Transport(CA) Submitted this response.
Response Date: 12/19/2007 12:09:00 PM
WE ARE ACTUALLY AMERICA'S NO. 1 RATED AUTO TRANSPORT COMPANY WITH WELL OVER 650 RATINGS AT A 100%.THAT IS NO. 1 IN THE COUNTRY MEANING ALL OF OUR CARRIERS ARE GETIING PAID WITHIN A DAY AFTER DROPPING CARS OFF MEANINF THAT OUR CUSTOMERS RECEIVE BEST PRICING AS WELL AS PRIORITY PLACEMENT ON TRUCKS.WE HAD THIS CUSTOMER SCHEDULED FOR A PICK UP WITH CARRIER AND THE CARRIER FAILED TO SCHEDULE WITH CUSTOMER.WE HAVE OTHER CARRIERS IN THE AREA THAT CAN SCHEDULE FOR PICK UP.