Company Response Review Report Review
Dreadful!

Susan Submitted this review about Countrywide Auto Transport(CA)
Review made Live: 11/30/2007 2:34:00 PM
This company is DREADFUL. They charged me $875 which was to include expedited shipping charges of $200 for a guaranteed pickup! They never picked up the car - despite multiple calls - they never gave a straight answer. They had Al and Lewis on the phone who are rude and won't give an answer to any questions. They are RIP OFF merchants! I want my money back! They cost me the sale of a vehicle. Do NOT use this company!
Shipment Details
Origin State:
New York
Pickup:
Never
Destination State:
Mississippi
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
33035
Quote or Order Cost:
$875

Company Response
cwat from Countrywide Auto Transport(CA) Submitted this response.
Response Date: 12/19/2007 6:27:00 PM
THIS CUSTOMER ALREADY RECEIVED HER CAR IN GOOD CONDITION.SHE PAID EXTRA $200 FOR EXPEDITED PICK UP SERVICE MEANING PICK UP LESS THAN 7 DAYS.THE CAR MIGHT HAVE BEEN A FEW DAYS LATE BUT WE HAVE ALREADY TALKED TO CUSTOMER AND AGREED TO GIVE BACK $200 FOR REIMBURSEMENT OF EXPEDITED SERVICE.