Review Report Review
Horrible business with Car2Transport

B.Coll Submitted this review about Car2Transport
Review made Live: 2/1/2016 2:27:00 PM
The representative that I was in contact with was very personable and friendly, he seemed to do a very good job at helping me through the process. HOWEVER I was told that my vehicle would be picked up at the latest on a Friday. The company did not pick up the car until the following Sunday night. The company that actually transported the car did an excellent job and even delivered the car in the snow. I spoke with the driver often and he explained to me that the car was not picked up until Sunday because Car2Transport did not contact them until Friday, this was the same Friday that Car2Transport told me that was the latest day. The dispatcher hung up on me twice and was very rude. Her comment to me was "Do you want us to pick the car up tomorrow? If so give us $500 more", this is not how I like to do business and will NEVER think of using this company again. I read a lot of good reviews and that is why I decided to use them but I could not believe the carelessness of customer service on their end.
Shipment Details
Origin State:
Kentucky
Pickup:
Late
Destination State:
New Mexico
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
750
Quote or Order Cost:
$750

Car Condition
  • Vehicle was dirty