Review Report Review
Excellent Service

Andrew L. Submitted this review about Capitol Auto Transport
Review made Live: 5/10/2012 5:12:00 PM
My experience with Capital Auto Transport was nothing short of excellent. I was having a Mazda Miata shipped from Maryland to California on short notice. I contacted Capital about a week before I needed the car shipped and when I first called them, I talked to Andy. He was extremely helpful in this process and even gave me information about the company and sites to visit that showed ratings and other such positive information that helped alleviate my fears of choosing a shipping company at random. Andy was upfront with me about how this business works and even told me to do my homework about them and several other companies before I decide on which one I wanted to choose. He told me that shipping companies WILL NOT ask for a credit card number upfront before they even book a shipper for your vehicle and told me that they wouldnt ask for one until the shipper had been booked. He was very nice and helped me through this process. After I decided to choose them, it took him all of 20 minutes to find a shipping company with a great rating and a very reasonable price to ship the car from Maryland to California. But, 3 days before I was set to move, I got into a accident and my other car was totaled. Needless to say, i was no longer in need of shipping the other car. I contacted Andy the very next day and told him my problem. He was very courteous with my situation, he contacted the shipping company for me and had the order cancelled 3 days before I left with absolutely no charge to me for the short notice cancellation. All I can say, is that even though I never ended up having a car shipped, Andy and everyone at Capital Auto Transport was very nice and helpful with everything that I needed. I felt as if I wasn't just another customer to them, but someone who they were there to constantly help with everything that I needed, even though everything was very short notice. Thank you to Andy and everyone at Capital Auto for all their help! I will definitely use them again for any of my car shipping needs.
Shipment Details
Origin State:
Maryland
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Andy
Quote or Order Cost:
$1200