Company Response Review Report Review
Angry

Chelsea Submitted this review about Bluestar Auto Movers
Review made Live: 1/8/2009 10:44:00 PM
When I first found this company I thought that it sounded like a good one. I was very excited to have my vehicles shipped through them and have them transported to us in a timely manner. However, I would never recommend this company to anyone. We had 2 vehicles shipped, a truck and a car. The truck arrived to our destination at the beginning of the week, but we still have not received it. The car is still on the west coast when it should be on the east coast. Supposedly weather haulted the delivery of the car (which was put on a different truck than the Chevy truck) but yet somehow the truck arrived on time just fine. If one vehichle arrives with no problems, the other should be here as well. It has been nearly 3 weeks and no car in sight. I will never use this company again, nor will I ever mention it to anyone. I am very, very disappointed. I cannot express how mad I am that my vehicle is still not here. Even if the weather slowed it down, there is no reason it should take 3 weeks...it takes 4 days to drive from coast to coast. Very disheartening.
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
Georgia
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Unknown
Quote or Order Cost:
$1800

Company Response
Yosi Matilsky from Bluestar Auto Movers Submitted this response.
Response Date: 1/21/2009 5:56:00 PM
Weather plays a major role this time of the year. Especially if shipping out of the Northwest. The customers vehicles were picked up and delivered as contracted. The transporter assigned was delayed on delivery due to weather. This is common this time of year, especially out of Washington state.