tunnel truck
Beam me up auto transport

S. Holmes Submitted this review about Beam Me Up Auto Transport, Inc
Review made Live: 10/10/2018 7:22:00 PM
Looked into transporting our 1967 camaro to washington state. Initially, Josh was great out of the gate. Unfortunately, the dealership screwed up our transport date. Josh was polite and courteous the entire time. My issues are: we were told that our car would be last on, first off. And we were told our car would be picked up on x date and delivered x date. Neither of those things happened. The pick up date was 24+ hours after the quoted date. The delivery date was only the day after our expected date because my husband had to get involved. This should have been Josh's responsibility. I feel that the company or Josh were not honest with their timeline.

Company Response
Joshua Konsker from Beam Me Up Auto Transport, Inc Submitted this response.
Response Date: 10/11/2018 2:16:00 PM
Thank you for your feedback S. Holmes. I pride myself on running an honest business and providing my customers with top notch customer service and appreciate your compliments on my doing so. The rest of your issues are trucking company issues and/or dealership issues, not car transport broker issues. Unfortunately, I never make claims/promises I cannot keep and think there was a miscommunication regarding your automobile being first on, first off. Also, pickup dates in this industry are ALWAYS estimated as stated in my contract. Truck drivers are driving across country- loading and unloading cars- fueling- sleeping- eating- maintaining their trucks- and by law are only allowed to drive a certain amount of hours a day - for that, I commend the trucking company for being only 24hrs shy of the estimated quote date but if you're unhappy I'm unhappy. I did all that was in my scope of work to keep you and your husband notified and satisfied. I hope I can earn a 5 star rating from you both in the future.