SCAM! Run far away! Working with Avon has been a complete nightmare. I’ve been working with Eddy & he is a liar & ignores you. First, I got a quote for $2,700 to ship my car from Ontario, CA to Anchorage, AK. I placed my request about a week & a half before pickup. When I made my arrangements, Eddy told me to PayPal him $300 for the deposit which will be included in my price ($2,700). Right there I should have stopped as paying PayPal is a red flag. I paid him & he told me I would get a call 24 hours in advance from the driver for pick up. The day before pickup comes & I haven’t heard anything. I wait till the next day (pick up day) & still nothing in the morning. I contact Eddy & let him know & he contacts the driver. The truck driver then calls an hour later & says he’s 30 minutes away. A very late notice. Truck driver comes to pick up the car, he seems nice, everything seemed okay. 3 days later my car is in Tacoma, WA waiting to be shipped to Alaska. This is where things get weird. The truck driver starts to call me & ask me to pay him. This should be Eddy’s job to handle this! I contact Eddy & he tells me to send PayPal him $600, so I do. Couple days later I arrive in Anchorage & my car also arrives. It was shipped via Matson (which I had no idea). I get a bill from Matson stating I owe them $2,122.48. I contact Eddy to let him know the amount & ask if they will take out $300 for my deposit. He says he is out of the office & will call me back. Never calls me back & now ignores me for days. At this point I have to pick up my car or else I will be charged $50 daily for Matson holding my car. So I call Matson & they keep telling me that I made this reservation myself & I tell them no, I never booked this reservation directly with Matson, I booked my car transport with Avon & they should be the ones handling everything. So what happened was, Eddy from Avon, made a booking with Matson with all my information making it look like I personally made the reservation, which I did not! Everything was under my name when it should have been under Avon. Very suspicious! I try to contact Eddy & he ignores me after several calls & texts. Thankfully my car is in good condition but I’m out $300. My experience working with Avon was horrible. You’re lied to, the middle man between truck drives & Avon & have someone book reservations under your name when it should be under the company. Even the workers at Matson thought that was very strange. Stay far away & book else where!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Alaska
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
NA
Quote or Order Cost:
$3000
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