Customer ripp off

Hyon Kim Submitted this review about AutoVocity Transport
Review made Live: 5/3/2021 2:39:00 PM
This co. won't return my call after taking my money( $1075 initial charge - $195 cancellation fee + $880 balance). These guys are acting like criminals. I had to cancel my transport plan. Not sure if I can charge this co. in my state since this co. is in another state

Company Response
Customer Support from AutoVocity Transport Submitted this response.
Response Date: 5/4/2021 7:03:00 PM
Hello, were sorry you were not pleased with our service. Our records show you were fully refunded. We suggest you contact your bank and inquire about your credit. Please feel free to contact us if you have pending issues or concerns. Thank you