Company Response Review Report Review
auto transport

Doug Walt Submitted this review about AutoVocity Transport
Review made Live: 6/20/2020 2:21:00 PM
over two week ago, I contracted Autovocity Transport to pickup my new pickup and bring it to Texas..I gave them $245 up front money and they told me they would pick it up in two to three days ,I did not hear anything back so after four days, I started calling them twice a day for the next 9 days. They have never answered again. and there messages always says they will return the call with in 30 minutes...I believe I have been scamed for $245.They are crooks and probably write there own reviews. D.Walt
Shipment Details
Origin:
kernersville, North Carolina 27284
Pickup:
Never
Destination:
Friendswood, Texas 77546
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
15428360
Quote or Order Cost:
$800

Car Condition
  • Items were stolen from the vehicle
Company Response
Customer Support from AutoVocity Transport Submitted this response.
Response Date: 7/1/2020 3:14:00 PM
Hello, were sorry you were not satisfied with our service. You purchased standard auto shipping service which is 1-5 day window for pickup. We advise you if you were pressed for time to go with Express Service which guarantees an exact pickup date. You refused and decided you were fine with standard service. You were fully refunded $245 back to your credit card on file. Also all our phones are monitored and at all times your calls were answered or returned. Please feel free to contact us with any pending issues. Thank you