Took 2 weeks for delevery between NJ to CA

Ravi Submitted this review about Auto Transport Center Inc.
Review made Live: 10/9/2007 12:37:00 PM
My Contact point is Mark.

Mark told me that the car would be delivered in a Week Time and at the max 10 days.

But in reality they had Two weeks to deliver.
After 10 days I started calling them everyday and they say that it is in Transit and would be delivered the same day evening. These guys are Brokers and not the actual transporters.

Company Response
Mark Welch from Auto Transport Center Inc. Submitted this response.
Response Date: 10/24/2007 12:44:00 PM
Regarding the transport of Mr. Kirin car, he made a reservation with us on 9/19, and we were able to have a driver pick up his car the very next day. Normally transport time is 7-10 day across the country. However, the truck had a breakdown in Wyoming on I-80. As it turned out a couple of parts were not in stock, and had to be shipped to the location. The driver had to wait an extra day until the truck was repaired. Mr. Kiran called frequently and we updated him throughout the entire period. With the repair completed, the driver traveled to northen California as fast as possible, making Ravi's delivery his top priority. The car was delivered safely, and the delay was a total of four(4) days. We are agents for many independant operators, maintaining a brokers license with the Dept. of Transportation. Also, we have over 1,500 registered and insured drivers for various routes current in our files.