Thank You Doug! We appreciate the feedback, however this review is extremely misleading to the public and we must clarify how great our service really was. Mr.Zillweger states himself that his vehicle was picked up on time. Doug contacted us on the 24th of February at 4:51pm to place his order, finalized his order at 5:19pm and his order was assigned to diesel express by 6:14pm for pick up on the 25th of February. His vehicle was picked up on the 25th February like he requested and delivered 5 days later on the 3rd of March just like he requested. Any other customer would leave us a 5 star review. Anyone who would like proof of this great service is more than welcome to contact our dispatcher at 954-368-0163 or even diesel express. We have all the files to prove that Mr.Zillweger received a 5 star service