Company Response Review Report Review
Best experience shipping a car, ever Julie Johnston 602-428-6878

Carmen Submitted this review about Auto Shipping Group LLC
Review made Live: 1/3/2018 11:03:00 AM
In the past I had the same route done for a different car, from Texas to California. The driver at the previous company delivered my car early and I wasn't even in the state yet. I had to scramble to get someone from their company to leave it at a yard and then when I landed in Los Angeles, I had to scramble yet again to have someone meet me at the yard and pick up my car. They didn't offer to attempt to re-deliver the vehicle. It took hours to get my car back from the driver and I had to get the cops involved as he did not want to hand over my car.

Needless to say, I was EXTREMELY WARY of doing this again.

Even with Auto Shipping Group's great reviews, I was still reluctant to go through that process again. I had just been in a bad accident that I was hospitalized for and needed to get another car ASAP, so I the idea of having to ship a car was a bit much to handle.

I could not have had a more different experience with Auto Shipping Group. My representative was organized and reassured me that they did business differently. The car was picked up from Texas on time and delivered to my job here in Los Angeles first thing in the morning. Took about 4 days I believe.

Trust me when I say that you can trust this company. They know what they are doing and god forbid if I have to do this again, I would choose them without a second thought.
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
11334448
Quote or Order Cost:
$707

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 1/3/2018 4:23:00 PM
JULIE JOHNSTON 602-428-6878 JULIEJ@AUTOSHIPPINGGROUP.COM Carmen it was a pleasure working with you on your transport. We strive to make our customers moves smooth and stress free for them. If you do need my assistance again in the future I'm just a phone call, text or email away and I look forward to working with you again should the need to transport arise again. I wish you the best in the New Year!! Best Regards, Julie