Felicia Williams

Zac Submitted this review about Auto Shipping Group LLC
Review made Live: 10/28/2017 3:09:00 AM
Felicia was helpful and prompt. She did status update and follow ups on time. The overall experience was good. I took off one star because of the carrier. The delivery was 1 day late and the car was dirty (I did car wash one day before shipping).

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 10/30/2017 4:41:00 PM
HI Chen, Thank u for your business, help & time ! Well lets see..you paid for an Open Carrier transport. Enclosed shipping is around 60% more expensive in cost than open. You wanted best rate for your budget so you opted for open shipping. Our quote dispatched for $8 less than the original estimate. When you ship open over 350 miles its usually a 7-10 car hauler. Carriers provide estimates since they are truck drivers. You accepted our terms & conditions before pick up which clearly states this. ** Call FELICIA @ (602) 428-6872 on her direct line from 6-3pm PST or text her anytime , felicia@autoshippinggroup.com ** Auto Shipping Group is A+ Rated and Accredited with Better Business Bureau ** Military and Student Discounts Available **