Kimberly Freiley 360-200-6854

KL Submitted this review about Auto Shipping Group LLC
Review made Live: 5/13/2016 10:47:00 PM
I was initially excited about shipping with this company. The quote was great and well below any competitor and then two days before pickup I was informed that the price would be $200 higher than quoted. If it wasn't for a time crunch I would've shipped with another company. I feel that this company gave me a great quote and then jacked the price days before shipping. This is not honest. I know quotes can be off but this company should practice quoting higher rather than lower. $200 is a big jump.

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 5/14/2016 2:41:00 PM
Kimberly@Autoshippinggroup.com 360-200-6854 CALL, TEXT OR EMAIL ME FOR A FREE QUOTE. I HAVE BEEN WITH OUR COMPANY GOING ON 10 YEARS NOW! A+ ACCREDITED! Kristi, I did apologize when we found the carrier. You placed your order in March, and pricing had changed between then and when you wanted the vehicle shipped in May. You were informed of that the day you placed your order that the pricing is subject to change with that much time. You also had the right to decline the carrier and have us keep looking for another carrier. We discussed all the options. Below is what you were informed of the day you placed your order: IMPORTANT CONSUMER NOTICE Due to the instability of the current price of diesel fuel, there may be a price increase to your original quote. Auto Shipping Group Inc. will contact you first to advise you of the increased cost. Choosing this option will ensure your vehicle will be transported in a timely manner. However, you will always have the option to continue looking for a carrier at the original quoted price with the understanding that it will most likely take longer than originally anticipated. You do have the option to cancel your order without cost or obligation.