Company Response Review Report Review
Sprinter Van Pick up

Rachel Submitted this review about Auto Shipping Group LLC
Review made Live: 3/28/2016 12:47:00 PM
We are a touring theater company and our Sprinter van broke down in Seattle. We had to leave it behind and by the time the van was ready we were already across the country. I contacted Auto Shipping Group after having a terrible experience with another company. They had good reviews so I felt like this would be a better option. Greg called me back quickly and he was pleasant to work with. He was very honest and forthcoming about having to transport a larger vehicle and expressed his concerns about the costs and getting it to our original destination in Wilmington, DE. What I really liked is he was willing to work with our crazy tour schedule and looked around at pricing and for drivers who could take it to either Wilmington or to our next destination in Madison, WI. I would hands down hire this company again because Greg made it so easy for me! I didn't have to worry about contacting the dealership in Seattle and coordinating pick up. And the driver they hired for us was so friendly and very accommodating to our arrival in Madison.
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
Wisconsin
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
11139378
Quote or Order Cost:
$1500

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 3/28/2016 6:11:00 PM
***GREG BAILEY (360) 464-2584 greg@autoshippinggroup.com CALL ME DIRECT FOR BEST RATES*** Rachel...I really appreciate the review and your business of course. We work hard to provide exemplary customer care...the kind you deserve! Moving or having a vehicle break down causes enough stress...I'm glad we could help alleviate some of that. Have a GREAT show in Madison....Greg