Dear Sir: Sorry for answering your message late. We have been reviewing our files and unfortunately we have not had the opportunity to serve you as a client of Auto Elite Transports, because we have not received a request from you to used our services. On several occasions our company has been confused with others of a similar name to ours, and this has affected our record of attention for our customers, like your case. We invite you to request our services to give you personalized attention. Thanks for your attention. Cordially,