Review Report Review
Thieves!!!

Dayna Lucas Submitted this review about Authority Moving Group LLC
Review made Live: 9/9/2021 5:46:00 PM
HUGE RED FLAG that you cannot get ahold of ANYONE at this company by phone or email. All they have is a generic answering service with two women who say they will "take a message". But it literally goes nowhere.. You cannot get ahold of anyone and they do not answer your emails back. It's been over two months and the refund they promised me has never been received. I doubt at this point I will get it from them, so that means not only will I not receive any services, but they pocketed my $872 that I paid for my deposit. I followed the directions per their cancellation procedures and I received confirmation that I would receive a refund in the mail. That was the last time I heard from them, which was back in July 16th. NO response or follow-up after to my multiple requests, calls and emails. ZERO. It's crazy because all I wanted was confirmation that my refund was even sent?? Or if they sent it to the correct address. Nothing. I have heard NOTHING back from them. So my only conclusion is they are liars and thieves. Do not use this company!!! They are super sketch. James Perkins my rep is a wolf in sheep clothing. He will desert you the second he gets your money and will not call, email, or follow up after. Pathetic excuse for a company and horrible way to treat customers. DO NOT USE THEM!
Shipment Details
Origin:
Van Nuys, California 91405
Pickup:
Never
Destination:
Portland, Oregon 97201
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
C8219995
Quote or Order Cost:
$872