The customer was quoted for $1495 Customer had more than 3 Full months to cancel the order with us and yet she still continued to transport the vehicle with us and never mentioned that the price was too high infect she even mentioned that our price was very reasonable. She was informed the whole time through the shipping process most of the time she wasn't available and she was keep changing her dates over and over. We still try to accommodate her schedule. Status New quote: 08/01/11 3:05 pm Follow-up(1): 08/02/11 9:41 am Follow-up(2): 08/03/11 11:33 am Follow-up(3+): 08/04/11 12:17 pm New order: 08/08/11 2:19 pm Posted to CD: 08/08/11 2:19 pm Cancelled: 09/08/11 1:45 pm New order: 10/11/11 11:36 am Posted to CD: 10/11/11 11:38 am Not Signed: 10/31/11 9:36 am Dispatched: 10/31/11 9:40 am Picked-up: 11/03/11 3:12 pm Delivered: 11/07/11 8:16 am If you view the Google image you will understand this is not a normal move but rather a challenging move. Keep in mind most Auto Transport Drivers wont take such a large size truck because it takes twice as much the space and not to mention they can transport two small or medium size cars and make twice as much money. Most companies would charge upwards of $2000 for this type of move but we only charged her $1495 we even gave her Military Discount because I suppose her Husband is in the US Military so we always give good discount to Military members. Email from customer Aug 8 2011 Shawn- We have two babies and are flying out to our new home (in bristol) the day after (the 10th). If you would rather I drop the truck off at a terminal that is fine as well. As it is our only vehicle it will be tough to be without it. The delivery location is Address removed Village Street, Bristol CT 06010 2005 F-150 FX4 Fabtech 7" suspension lift BFG AT 325/65/18 Eagle Alloy Series 197 18x9 wheels Flowmaster dual exhaust I have provided a Google image for people to see that this customer is not truthful at all. http://www.americanlisted.com/michigan_22/cars_2/lifted_2007_ford_f-150_ext_cab_4x4_must_see_17500_battle_creek_14767448.html I can write more information but whats the point when you can't keep some customer happy at all. Do you think for being in business since 2005 and we transport around 1800 cars per year Most of our transport comes from dealers and private customers, we also ship 30% of the vehicles to Worldwide locations. There will always be some customers no matter what you do you can never keep them happy that's the truth...... Thank you........