breach of contract

Tina Submitted this review about Ariston Auto Transport
Review made Live: 5/6/2014 1:54:00 PM
Missed their first pick up date. They called me on the 2nd pick up date and said the driver would pick up the car between 1 - 4 p.m. Then they called and tried to change the price by saying the demand was very high. We had a contract, which they did not honor. I do NOT recommend this company. They are not honorable individuals.

Company Response
FELIX from Ariston Auto Transport Submitted this response.
Response Date: 5/6/2014 3:43:00 PM
This review is the farthest thing from the truth! We were given a rush job and had the truck dispatched in an hour. Unfortunately the customer was provided an address that was 180 miles away and that carrier was NOT in position. After the customer figured things out, we got Royalty Trucking LLC - and driver Devin to pickup and deliver the vehicle within a day once the customer finally paid the fees. Truck number one was dispatched to find NO vehicle on location. Date Signed: 04/27/14 Dispatched: 04/27/14 Load Estimated: 04/28/14 Delivery Estimated: 04/30/14 Picked-up: (none) Assumed Delivered: 04/06/14 Delivered: (none) Dispatched To Carrier Name: CB Trucking Contact: Carlos Phone: 334-646-9225 Email: cbtrucking223@gmail. com Driver: Louis & Carlos Travis Driver Phone: 770-301-3857