Company Response Review Report Review
Items stolen

Bill Submitted this review about Angels Moving Autos
Review made Live: 10/19/2008 7:36:00 PM
Items were stolen from vehicle i.e. leather jacket, camera, leather boots. These items were not in plain view but rather they were stored waway in a suitcase, thus someone had open and go through the suitcase.

I have filed police report but unfortunately these items can not be replaced. CONSUMERS BEWARE. Truck drivers go through your vehicle to take things of value.

Although the company says not repsponsible for stolen items it does not give truck drivers or anyone else the right to steal or be a thief!!!

Lesson learned- do not trust this company transporting your car with anything of value in it.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
New Jersey
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1361627
Quote or Order Cost:
$2000

Car Condition
  • Items were stolen from the vehicle
Company Response
Dina from Angels Moving Autos Submitted this response.
Response Date: 10/21/2008 5:52:00 AM
We were so sorry to hear about stolen items in this vehicle. All of us here at Angels Moving Auto's wishes there is something we could do to accomodate this customer, however, we really have no way of helping this customer. Our policy is clear about leaving personal items in a vehicle when shipping it, and this customer signed an agreement stating we would not be responsible for any personal items in a vehicle. The carrier that hauled this vehicle has been a carrier with our office for over 4 years and has never had stolen items reported before. Once again, we are sorry for the customer's loss.