Company Response Review Report Review
Holding my car hostage for more money

Mrs. Brooks Submitted this review about American Auto Transport (IL)
Review made Live: 1/13/2014 9:57:00 AM
Never brought the car to the destination address. Took it to another state put it in storage and they are holding my car for ransom. I am filing a report with the The Transportation Secretary of State & the state of California. I am posting this warning to all who check here. Do not use this company!!!!!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Alabama
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Max Seymour
Quote or Order Cost:
$650

Company Response
Lou from American Auto Transport (IL) Submitted this response.
Response Date: 4/15/2015 3:44:00 PM
Hello, we do not keep any vehicles as hostage. The police department explained to you very carefully and I guess that's why you came and paid for your vehicle. Next time provide a phone number that is working to your driver so we can find you, driver can't wait for you 2 months to decide to pickup your vehicle. Nick