Company Response Review Report Review
Harley Transport

Sam Israeli Submitted this review about Alpine Transport Inc.
Review made Live: 5/30/2013 7:35:00 PM
Over the past two weeks I talked to many "brokers" who wanted to transport my bike. All of them wanted money up front and made promises that they could not keep. They put my bike on the "Dispatch" at a fraction of what they were going to charge me with no action at all. I had to cancel them one by one when their delivery promises were not kept. Then came Dave Fountain, and in two hours I had a carrier assigned, no money upfront, the carrier came to pick up the bike the next day and deliver it professionally as promised. I could not ask for a better experience!!! Thanks Dave, and you will be the only transport company I contact should I need another transport in the future. Dave exemplifies the old fashion American way of doing business - honest, straight forward, great communication.
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
Nevada
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
#22611
Quote or Order Cost:
$800

Company Response
Mike Feuerhelm from Alpine Transport Inc. Submitted this response.
Response Date: 6/6/2013 11:25:00 AM
Sam, Thanks for taking the time to leave the great review and telling your story. It's very unfortunate there's so many companies out there that operate just the way you described. They are only interested in your deposit down not shipping your vehicle, in your case a bike. Most of them have no idea how to even price a bike much less who to call to get it moved in a professional and safe manner. I work with numerous relationships who transport bikes and so pleased I was able to arrange your shipment so quickly. I hope you have lots of fun on your Harley-Davidson Street Glide. Please call anytime, I'm always available. Thanks, Dave Ofc: 712-775-2151, Cell: 712-210-4019, dave_alpinetransport@yahoo.com