Company Response Review Report Review
Safe and reliable

Natalie Submitted this review about All States Vehicle Transport
Review made Live: 4/23/2016 6:47:00 PM
I just moved from California to Rhode Island (BIG MOVE). I started planning months before and was once quoted $750, which was about 2 months before the set date to leave. I wasn't sure wether or not I was going to get it transported or just buy a new car, I ended up having my car shipped after all. As I was looking for quotes, a company, which wasn't a real company had reached out to me wanting my business. I had told them that I was once quoted 750 and they said they could do it for 800! Sweet deal, right? WRONG! I gave them my card information over the phone and never got a confirmation email back, which I thought was weird as 30 minutes go by and still not get a confirmation email. That's when I hear from Melanie. She had realized that it was a scam and those guys weren't after my car, they just wanted to scam me! I felt so stupid as soon as I realized that I was scammed. Thankfully she called me warning me, otherwise I would have been 1000 dollars short and no car. Melanie made me feel so comfortable with my decision to go with her company, I was of course hesitant going through what I had been through but she made me feel so reassured. Within 2 days she had a carrier for me and ready to pick my car up the next day. She also let me email or call her with any questions I had and made me comfortable throughout the entire trip. After 10 days I finally have my car! I can't thank her enough for her great business! I would highly recommend going through her. My car was in the same condition as when I left it, just a little dirty, but that was expected, of course. What could have turned out to be a scam ended up working out. Thanks Mel!!!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Rhode Island
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1,150
Quote or Order Cost:
$1150

Company Response
Melanie Callanan from All States Vehicle Transport Submitted this response.
Response Date: 4/24/2016 2:15:00 PM
Hi Natalie!! Thank-you for the kind words and praise!! You were a pleasure to talk with!! I am happy I was able to help you get your car transported...Moving, especially across the country to a new place is stressful enough. You shoudn't have to worry about the transport of your vehicle on top of everything else! I wish you the very best in your new home, and please keep me in mind if you ever need transport help again!!