Review Report Review
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Dustin Submitted this review about All Auto Trust Transport
Review made Live: 3/16/2010 11:04:00 AM
PLEASE, PLEASE DO NOT HIRE THIS COMPANY. Look at the dots all the good reviews were compensated!!! What! What a joke this company is. The SALES REPS LIE about pick up time. They also told me it was a refundable deposit. But then you get the contract and you see their lies in writing. They get you to sign a contract then off they go never heard from again. Don’t bother emailing them about anything as they DO NOT RESPOND TO EMAILS. Also, DONT BOTHER CALLING THEM. I called over 100 times only to be put on hold every time, well when I wasn’t forwarded to a full mailbox. When they put you on hold they rarely pick back up. Go ahead call, ask for dispatch. Bet you won’t talk anyone but the receptionist. Three days until I finally got a hold of somebody who told me I would receive a call back from them in five to ten minutes. No call. I spend another full day trying to get a hold of them. Finally they just tell me my pickup was delayed. I do understand that a pickup can be delayed. But I don’t understand how this company is in business. You will not talk to somebody unless you have six hours a day and three days to waste, they will not call you back, if they tell you they will its only to get off the phone. They do not respond to left messages on their machines or left with the receptionist. You will be very disappointed if you are reading this because you already made the same mistake as me and hired these clowns. I do not normally do this sort of thing and write reviews but its so frustrating dealing with these people. The only way I can see them staying in business is the money made from lost deposits. My lost deposit was well worth not having to put up with the likes of All Auto Trust Transport anymore. The good reviews on here have to be falsified or just people who never had to contact the company. They email using personal emails so you dont have proof anything they say. They told me I would be receiving my refund in an email from a personal gmail account "how professional". This is your warning. Sorry I don’t feel like writing my whole experience with this horrid company. I have wasted enough of my time plus I still have to report them to the BBB.
Shipment Details
Origin State:
Utah
Pickup:
Never
Destination State:
New Mexico
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
148316-BO
Quote or Order Cost:
$550