I needed to ship my car from LA to NY and I quickly learned the car shipping business is a very shady industry. I had Elite Auto Shipping quote me for under $1000, which was super attractive of course. I connected with two of their employees a month in advance, and of course they went missing the week of my shipping date. Why? Because a shipment under $1000 for LA to NY doesn’t exist. They also promised they would pick up my car on Saturday. By talking to other companies after Elite ghosted me, I learned the industry standard is that pickups only occur Mon-Fri. Weekend pickups are VERY rare and are more costly. Carlos from Transport Advisers (Advisors is the correct spelling of the word, but that’s really how the company spells it lmao) gave me so good info, but also went missing after a bunch of empty promises. Hella shady since he was the only company that required credit card info BEFORE setting you up with someone. Once I called him out on it and proceeded to cancel his services, he showed me screenshots of dispatch, saying that he could have booked me with a driver earlier but now he won’t since I chose to go with Ariana. What kind of person does that? Thank you Carlos for proving me right in not hiring you.
SO HERE COMES ARIANA TO SAVE THE DAY! She was communicative, real, transparent, honest - EVERYTHING you want in a person who will find you the right company to ship your car. She worked for 2-3 days to find the right price point, contacting me once a night with updates of her findings including backup options. When she found the right company with the date/price I was looking for, she confirmed with me, locked it down with the company THEN asked for credit card info. That’s how it should be! Ariana is a true gem, I’m so glad I trusted her to ship my car. The company she found for me was also a pleasure to work with. I will recommend Ariana to anyone I know. I can’t thank her enough for helping me turn around someone else’s mistakes. My car is here in NY and I couldn’t more happy. Peace of mind is priceless and that’s what Ariana provides with her amazing customer service. Thank you thank you thank you!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
New York
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
30417769-AS
Quote or Order Cost:
$1050
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