Patti, thank you for taking the time to post a review. We greatly appreciate the opportunity to assist you with this transport. Regarding the price match agreement, we do offer to match other 5 star rated brokers pricing if they have been in business for at least 2 years and are highly rated in the industry. We offer to price match their price within reason. We have been in business for nearly 8 years and hand calculate all of our quotes (we DO NOT use an automated system). We felt the other company's quote of $650 was too low to attract a carrier for this transport. We were not confident the vehicle would be assigned within our guaranteed time frame. We did offer to lower the price in good faith. ***For customers looking to transport their vehicles: Please note that Agape Auto Transport will not offer a lower than acceptable quote to earn your business. We offer a quote that is low enough to be attractive but also high enough to be competitive with the current demands in the industry. If a price is too low, the carriers in the industry will pass that vehicle up and take other higher priced vehicles. This is why it is imperative to pick a company that has several years experience and highly rated in the industry. To request a fast, free quote call Agape Auto Transport at (615) 970-7311 or email customerservice@agapetransport.com