Customer service experience

Ron Submitted this review about Agape Auto Transport LLC
Review made Live: 7/28/2011 1:41:00 PM
This was my first experience relocating a vehicle across the country. I had first contacted individuals I knew in the business and others who had personal knowledge for their insight. I requested quotes from several brokers and researched their experinece and ratings from various sources. I first chose a competitor and soon learned the competitor was playing me for everything they could. I attempted to change brokers to only learn having two brokers post the same request only hurt my chances of having the vehicle moved. The fact the first broker was trying to get more money from me than was quoted and the additional delays in timing of fulfilling my order caused the mutually agreed upon cancellation of my contract.

Much to my surprise a friend of mine had coincidentally purchased a work vehicle from Missouri. I asked who they used in transporting the vehicle and they said Agape Transportation. I called and spoke to Christi. She treated me very professionally and I agreed to contract with Agape for my transportation request. The quoted price was well within my original expectations and I was surprised the actual transportation company signed on so quickly. The vehicle was picked up on time and delivered in four days which was sooner than quoted.

I highly recommend Agape Transportation to everyone who has a need to move vehciles across the country. They were professional, provided timely communication, and never pressured me into any compromising postion. I would definetly call upon Agape Transportation for any future transportation needs. You should too!