I have a car shipped from Sacramento, CA to Tucson, AZ for my brother in law. The shipping cost is $700, but the AM express auto transport over charged me $250.
When I called the company, Mike told me the shipping will cost total of $700. Then Mike told me I have to pay $250 up front, so I pay that $250 with my credit card. Later, the car finally arrived to Tucson, AZ and my brother in law pay the driver $700 as I told him because my brother in law didn't see the amount that he needs to pay on the shipping statement. About 2 days later, I called Mike again to tell him how come my $250 didn't get refund because my brother in law did pay the full $700 to the driver. Mike explained to me that I have to pay $250 and my brother in law has to pay the rest, which is $450. Mike told me that he will call the driver to refund my brother in law $250, but so far my brother in law has not recieve any refund check yet!
I believe this company is trying to cheat customers by not telling them that both parties have to share the shipping cost.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Arizona
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
V605372
Quote or Order Cost:
$700
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.
