Review Report Review
Shipping Nightmare

Jake Submitted this review about AGS Carrier Inc.
Review made Live: 7/28/2015 2:50:00 PM
Used UShip to find a dispatching company that was rated well which made me feel assured that business would be conducted in a professional manner. Given that this was my first shipping experience I was very pleased by how cordial and helpful the dispatchers were. However, that is where the positivity of this experience ends. The actual carrier for my vehicle was terrible, unresponsive, unhelpful, unrepentant and untrustworthy. The carrier at first appeared to be responsive and gave a reasonable time estimate for arrival but then requested UShip payment code before delivery, I almost felt bullied into providing it to him after which I had to contact UShip to ensure that payment would not be released until I actually received my shipment. The driver continually postponed the delivery time until THE NEXT DAY. When attempting to reach the carrier for more information there were times when texts and phone calls went unanswered and when the delivery was finally made I DIDN'T EVEN GET A SORRY! Dispatchers beware, you're in for a scare if you choose this carrier for your customers.
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
Illinois
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
18215411
Quote or Order Cost:
$625