Company Response Review Report Review
Coast to Coast Again

Marion Submitted this review about AFT Logistics Inc.
Review made Live: 12/20/2007 11:23:00 PM
I have to say that checking out AFT's reviews is the reason that I chose them and I was not disappointed. I did my homework for 1 month before selecting a company and I am so happy that I did. We arrived late into San Diego after driving across the country and we encountered some bad weather that delayed our trip. We also wanted to stop to check out the Grand Canyon as well. My car arrived in San Diego while we were still in Indiana. Not a problem as they held onto my vehicle for almost 1 week until we arrived . Note: If you are going to use a credit card for the complete payment, make sure they are aware in advance as there is a small charge for the paperwork involved. Overall, I was extremely happy with the service after all of the nightmare reviews I read regarding other companies and my car was in perfect condition when it arrived. The driver was patient and courteous so I know from experience that they deal with professionals. We may return east someday and if we do, there is no other company I would consider. I cannot say enough about the service as Andrew at AFT had a family emergency but made sure to call me to let me know that he would be out of town for a day or two. What professionalism considering the circumstances. I would recommend AFT to anyone in the future that requires this type of service! They truly understand what customer service is about.

I wanted to post again for two reasons.

In the last post I had inadvertantly selected that the car left from South Carolina. The car was picked up in Philadelphia, PA and transported to Coronado, San Diego County in California to be correct.

I also wanted to address a prior review that I had just read after reviewing my posting regarding a complaint against Andrew in his time of grief. All I can say about that creep is that he must not have a heart as there are forces in life that are obviously not in our control. My car could have waited.

My heart goes out to you Andrew in your time of grief and I will most certainly raise my glass of wine in remembrance of your loved ones. God speed and the Happiest of Holidays to you all at AFT!

Marion & Jason
Shipment Details
Origin State:
Pennsylvania
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
7009290
Quote or Order Cost:
$995

Company Response
from AFT Logistics Inc. Submitted this response.
Response Date: 2/2/2008 11:53:00 AM
Marion, Thank you so much for all your kind words. We hope your time in California is spent well. It's always a pleasure to work with our clients and help them each step of the way. Thank you for the condolences as well. Andrew Dispatch AFT Logistics Inc