Matt, Thank you for your kind words and review. With so many new companies coming and going, we understand the need for continued integrity and satisfaction in the industry. It was sad to hear that you were taken by another company and loss of deposit with them, that is why we advise every client to never pay anything or give a credit card number to any company (no matter how high or low they are rated) until they actually perform a service for you. So many of our clients come to us with similar stories and we wish we could do more to warn them ahead of time. We are also glad to know that we could prove to you that there are still honest, heartfelt and customer service driven companies still out there. Wishing you and yours a Happy Holiday and Wonderful New beginning in Iowa. Andy, Faye, Gail, Jean, Pam and the rest of the staff at AFTL.