Company Response Review Report Review
CAR CONDITION

LARRY MOCNIK Submitted this review about ACD Transport
Review made Live: 3/8/2011 7:14:00 AM
I expected the car to be a little dity being on an open carrier, but the vehicle above mine drip the nastiest oil all over the top of my car!!!! It drip into the engine bay(VW Beetle) and all over the motor. It is still dripping from areas I cannot get into to clean.

Dave was great and super on the ball!!! He was in constant contact!!!
I would still use your service again!!
Shipment Details
Origin State:
Oregon
Pickup:
On Time
Destination State:
Arizona
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
AVIS
Quote or Order Cost:
$500

Car Condition
  • Vehicle was dirty
Company Response
Clinton Duncan from ACD Transport Submitted this response.
Response Date: 3/21/2011 12:21:00 PM
Larry, I am really sorry that you were placed below a car with leaks on the carrier. I appreciate the fact that you rated me separate from the carrier and that you rated my service excellent. I wish I could have controlled where they placed your car on the carrier, I would have had you on top. Thanks so much and please let me know if there is anything that I can ever do for you! Dave