Review Report Review
Do NOT Trust ABF

Amanda Tay Submitted this review about ABF Freight Systems
Review made Live: 10/15/2020 6:04:00 PM
Do not trust ABF with anything large or valuable, they will break it and put all the blame on you: Having paid $1800 to move 3 large gyrotonic and pilates equipment (worth avg $7500 each) from NYC to Albuquerque, I expected more from ABF. They broke the legs of a machine that is no longer in production, made multiple scratches on the wood, torn and punctured upholstery, and they denied all responsibility and claim. They also gave me the wrong information on pick up window times(via phone). They told me an hour window time frame is necessary, however it is actually a 4 hour window which i had to find out on the day of pick up! That wasted 3.5 extra hours of my professional mover's time in NYC as ABF would only pickup from curbside. Yes, the driver was late in addition to the extra 3 hours that i was not aware of. My mover in NYC packed and loaded the machines to ABF lift gate. He made sure it left in mint condition. But this is what i received in Albuquerque (see photos). I should have trusted their poor reviews online.
Shipment Details
Origin State:
New York
Pickup:
Late
Destination State:
New Mexico
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
L57NHF1900
Quote or Order Cost:
$1800