Company Response Review Report Review
DO NOT USE...Horrible experience

Gregory Gray Submitted this review about AAA Anytime Inc.
Review made Live: 7/8/2008 6:24:00 PM
I was originally told by Anytime it would take five days. When trucking company(MS Trucking) got there they told me 7 days. After ten days begin calling trucking company during west coast business hours. Never was an answer. Left message, no return call. Call Anytime (broker). Told me it was not their problem and that I would get my car when I get my car and that they have no way of contacting the trucking company nor the carrier. The gentlemen was very rude on the call. He even hung the phone up in my face while I was speaking. I called right back, the gentleman yelled over the phone that he cant help me, thank you and good-bye all while I was talking. Called the next day(today, day 11) to speak with someone different. This person had no information on trucking company, carrier, nor owner. No one had a clue where my vehicle was. Trucking company still not answering, nor returning calls. Here it is early day 12 still no car. Where in the hell is my ca!!!!!!!!!!!!!!!!!!!!!!And I know this is the right company because the license # matches..586958 out of Las Vegas, NV. The telephone # is 702-873-5683.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Georgia
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Gray
Quote or Order Cost:
$998

Company Response
Paul Everich from AAA Anytime Inc. Submitted this response.
Response Date: 7/8/2008 7:14:00 PM
Dear Mr. Gregory, We are very sorry the truck is running so late. We ship over 7,000 cars a year and once in a great while a car is late. We did provide you with the truck drivers cell number. If you need anything else, either call us or the driver directly. Again, we apologize for the delay. Sincerely, Customer Service Dept.