If you are thinking about shipping your motorcycle or anything with AA, save yourself loads of time, money and trouble by picking a different company. A friend and I waited two entire work days from 8-5 for the bike to be picked up. The first day there was no call or contact made to let us know they weren’t coming and they never showed up. The second day they did show up, however it was an hour after 5. The motorcycle was dropped off with no paperwork so I was not able to send in my delay and inconvenience form to ask for some of my money back. It took them 3 weeks to get me the required documentation. Then when I mailed and emailed in the forms they refused my claim because without spending extra money on the delivery guarantee, there is no promise of when they will pick up or drop off your motorcycle. Never mind that my friend and I missed two days of work waiting on them with no compensation. Also AA is separate from the companies that handle the shipping of your bike, as well as another company that handles the claims making things even more difficult. If you need your motorcycle shipped give your business to a better company who cares that you are a human being and that the way they run their business effects your life.
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