Car Move

Frank Submitted this review about AA Auto & Home Movers
Review made Live: 10/28/2009 12:31:00 PM
The carrier did not pay attention when loading the car above mine. This car leaked oil onto the roof of my vehicle and ruined the rubber strips on the roof. I have still not been able to remove all of the oil spilled on my vehicle even after numorous washings. The carrier gave me $50 for this issue but that will not cover all the costs I will incur to set it back to original condition.

Company Response
Mark from AA Auto & Home Movers Submitted this response.
Response Date: 10/28/2009 2:50:00 PM
The loading process does not play a role in whether or not a car leaks fluid so the carrier was not to blame if there was auto fluid leakage from above. That the driver compensated the customer at all is a credit to him. Transport companies are not liable for leaking fluids, which is a risk inherent to auto transport. We did not transport the vehicle; however, our records indicate the vehicle was picked up on time by the carrier and will be delivered on 10/29. The dates in this review are incorrect and it was not late in pickup.