We are always disappointed when a customer can't be satisfied, however with each customer we try our best to get them the date they request, and the best possible price. Our strong work ethic and honesty has allowed us to make most customer experiences pleasant. However, when customers are not flexible, and do not understand the shipping process, things may not go the way they want. Firstly, we don't schedule the date, as Ashim states. We ask for first date available and do our best to get a carrier for that date or as close to it as possible. We all use same drivers and same trucks, and in the end, when Ashim cancelled, he basically used the same carrier to transport his car with another broker; at the same price, so not clear on what he is so upset about. He fails to mention that he had to have the car picked up on a certain day, wanted it get to TX there almost immediately which is unrealistic.