Ripped of service member

Ripped off service member Submitted this review about 7 Star Auto Transport
Review made Live: 8/14/2014 10:36:00 AM
This company will be off limites to all active duty members once the request goes up for verification. 7 STAR AUTO TRANSPORT promised to ship an active duty service member vehicle and was unable find a carrier. The service member paid their deposit 15 days and advance hoing services would be rendered. The service member was forced to cancel duue to upcoming military PCS and requested a refund. 7 STAR AUTO TRANSPORT provided this memeber with an illegal contract stating which eventually stated they would not give a refund. 7 STAR AUTO TRANSPORT has been ignoring phone calls from the service memebers legals services to avoid refunding the service member. Car shipping companie are not allowed to keep a refund if they didn't provide services as stated. DO NOT USE THIS COMPANY. This issue will post everyday on this site and others to spread awareness until the issue between the service member/members is resolved.

Company Response
Jack Saban from 7 Star Auto Transport Submitted this response.
Response Date: 8/26/2014 2:40:00 PM
FALSE REVIEW: Customer signed order on march 13th to transport car on Mar 28th. 7 Star worked order and all was ready when on Mar 27th, one day before pickup he cancelled service. Customer hired 3 companies, us, US Transport and Motor Movers to do same job, very irresponsible and once he decided who will pickup first he cancelled on the rest. Unfortunately, once our work is complete deposit is not refundable. Customer knew this before he hired us. Nothing to do with the Military. We are proud of our troops and we provide the extra mile for them, but customers should not hire several companies to do same job, this is irresponsible and there is no honor in this.